Terms of service

OVERVIEW
Welcome to NADURA! The terms “we”, “us” and “our” refer to NADURA. NADURA operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). NADURA is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein, including our Privacy Policy and our Return & Refund Policy (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with, or using our Services, or by placing an order, you agree to be bound by these Terms of Service and all policies referenced herein. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction.

You agree to provide accurate, complete, and current information when making purchases or creating an account. You are responsible for maintaining the confidentiality of your account and all activities under it.

SECTION 2 – OUR PRODUCTS
We strive to display our products, including colors, images, and size charts, as accurately as possible. However, actual colors and product appearance may vary depending on your device. Please review our size chart before ordering.

We reserve the right to modify or discontinue any product at any time without notice.

SECTION 3 – ORDERS
All orders placed are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion. Once an order is placed and processed, it may not be possible to cancel.

SECTION 4 – PRICING AND BILLING
Prices are subject to change without notice.

All purchases must include accurate payment information. You agree to pay all charges, including shipping, taxes, and fees. By placing an order, you confirm that you are the authorized holder of the payment method used.

SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or external factors. Once the product is shipped, risk of loss transfers to the customer. Tracking information is provided for every order.

SECTION 6 – RETURNS, EXCHANGES AND REFUNDS
Returns, exchanges, and refunds are governed by our Return & Refund Policy, which forms part of these Terms. Return shipping costs are paid by the customer unless otherwise stated in that policy.

SECTION 7 – ORDER ISSUES AND PAYMENT DISPUTES
If you have any issue with your order, please contact us at support@trynadura.store before contacting your bank or card issuer. We are committed to resolving all concerns quickly through our Return & Refund Policy. We reserve the right to provide order details, delivery confirmation, and customer correspondence to payment providers in response to any payment dispute.

SECTION 8 – INTELLECTUAL PROPERTY
All content on this website (logos, text, images, branding) belongs to NADURA and is protected by intellectual property laws.

You may not copy, reproduce, or use our content without permission.

SECTION 9 – THIRD-PARTY TOOLS
We may provide access to third-party tools. These are provided “as is”, and we are not responsible for their functionality or issues.

SECTION 10 – THIRD-PARTY LINKS
We are not responsible for any third-party websites linked from our store. Use them at your own risk.

SECTION 11 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, but all purchases are made directly with NADURA.

Shopify is not responsible for any issues related to your purchases.

SECTION 12 – PRIVACY POLICY
Your use of our Services is subject to our Privacy Policy.

SECTION 13 – FEEDBACK
Any feedback or reviews you provide may be used by us for marketing or improvement purposes without compensation.

SECTION 14 – ERRORS
We reserve the right to correct any errors or inaccuracies at any time, including after orders are placed.

SECTION 15 – PROHIBITED USES
You may not use our Services for illegal, fraudulent, or harmful purposes.

SECTION 16 – TERMINATION
We may suspend or terminate your access at any time if you violate these Terms.

SECTION 17 – DISCLAIMER OF WARRANTIES
Except as expressly stated in our Return & Refund Policy, all products and Services are provided “as is” without warranties of any kind.

SECTION 18 – LIMITATION OF LIABILITY
We are not liable for any indirect or consequential damages arising from your use of our Services.

SECTION 19 – INDEMNIFICATION
You agree to indemnify and hold NADURA harmless from any claims arising from your use of the Services.

SECTION 20 – SEVERABILITY
If any provision is found invalid, the remaining provisions remain enforceable.

SECTION 21 – ENTIRE AGREEMENT
These Terms, together with the policies referenced herein, represent the full agreement between you and NADURA.

SECTION 22 – ASSIGNMENT
We may assign these Terms without notice. You may not assign them without our permission.

SECTION 23 – GOVERNING LAW
These Terms shall be governed by applicable international commercial laws.

SECTION 24 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means acceptance of the updates.

SECTION 25 – CONTACT
If you have any questions, contact us at: support@trynadura.store